A valid email address is required upon registration, as you will be sent an email confirming the details of your registration and confirmation of completing your online session. You’ll also be emailed ‘Driving Hints & Tips’ related to the answers you gave, for your information and interest. There is no opportunity to change your allocated email address after registration, so please ensure the one you enter is accessible. You may also use your email address to activate the ‘Password Reminder’ function, but this will obviously only work if you have registered on the system.

Hint: If you are in any doubt about accessing your email account or if you do not have a personal email address, it would be advised to use your Line Manager’s email address instead (with authorisation).

Possible Causes		Resolution
If you receive this message when registering as a ‘New User’, it will be because you have entered an invalid email address.		Please double check the spelling/symbols used in the email address that you have entered in the field provided, or re-type your email address. If you are still having difficulties, you would be advised to use your Line Manager’s email address instead (with authorisation).
If you receive the message stating your email address is not valid in the ‘Password Reminder’ section, this may be because you have not yet registered yourself for this online session.		To register as a ‘New User’, and complete the registration form. Please see below: Go to www.drivesurvive.co.uk Clicking on the red box in the middle of the page entitled Online Assessment or E-Learner. Where instructed, enter your Company Code. Please click on the grey ‘Register Now’ button.
Alternatively, you may be entering a different email address in the ‘Password Reminder’ box, to the one that you used upon registration.		Please double check the spelling/symbols used in the email address that you have entered in the field provided, or re-type your email address.
		Your password was confirmed to you after your initial registration on our system via an automated email. If you still have this document, please check it for the correct password. Alternatively, please contact our Technical Support Team